VW: follow-up to previous post

Back on November 11, 2015 I wrote a post entitled “Das Issues: What’s Next for Volkswagen?”    In it, I discussed the emissions scandal, and what I thought the brand could do to start the process of reconnecting with current customers and reaching out to prospects.

At the end of the post, I made a suggestion that went like this:

If I was a brand consultant for Volkswagen, (full disclosure: I’m not, but certainly available!) I would start by going back to what helped build their perception: The dorky little outsider that promised the moon and modestly delivered it. My very next ad headline (think full page insertions in The New York Times, Wall Street Journal and USA Today,) would probably read “11 million Lemons.” And the body copy would go on to overtly apologize for the transgression, and then outline the steps we were taking to make good on our (new) promises and deliver exceptional automotive engineering.

And then I’d invite consumers to come along for the (literal and figurative) ride to redemption. Das Step 1.

So I was just poking around today and saw this article about Volkswagen. As you can see, it’s written on November 17th.  It talks about how VW started running full-page insertions in The New York Times, The Washington Post and The Wall Street Journal.  The headline reads “We’re working to make things right.”  And the CEO apologizes for the transgression, and begins to outline some steps to make good.

Kooky, huh?

Super Bowl Advertising on AUTO-Pilot?


For the most part, the super bowl spots this year were, well, less than super. No really big ideas. No breaking of any molds. No we’ll-be-talking-about-this-in-20-years executions. It’s not that they were bad. They just weren’t memorable. And in the world of advertising, if you can’t do memorable, you can’t do anything.

Let’s spare the knocks and gaffes. We all know what those were. (A kid peeing in a pool for a free online tax service? Really?) Instead, I’ll focus on the few standouts in the automotive category and see if we can highlight some themes to remember if and when you ever have the chance to put your brand on the grandest stage of all.

For my money, GM wins the night with their “2012” post-apocalyptic survival spot for Silverado. A Silverado pulls out of the gray rubble of the aftermath with every cliché in tow: a rugged middle-aged man, his trusty dog and, of course, Barry Manilow crooning “Looks Like We Made It.” Even the Transformers (yup, that’s Bumblebee’s head laying on the side of the road,) and the alien ships couldn’t outwit the Mayan foreshadowing. But Silverado did.

And in the gutsiest move of the night, GM takes on the competition by name. The main character meets up with three other Silverado drivers and asks, “Where’s Dave?” A saddened friend reports the dreary news: “Dave didn’t drive the longest-lasting, most dependable truck on the road…Dave drove a Ford.” Home run. Say goodnight Gracie. That’s all she wrote. Best spot of Super Bowl R2D2. Take on the competition by name, and kick ‘em in the ding-ding. Then share a Twinkie.  Wow.

In general, cars made the best showing as a category, but also seemed to demonstrate the weirdest strategies. Audi (with agency Venables + Bell) spent $7 million on the 2-minute “Vampire Party,” which is a neat little spot that goes a LONG way to make a point about their LED headlights, which apparently recreate daylight so well they fry vampires. I love advertising that’s singular and focused and creatively makes a point about a particular feature. So points for telling us SOMETHING about the car. (More than others can say.) But on the Super Bowl? Let’s keep it brand-ey, okay?

Fiat: fantasy about a gorgeous Italian woman with all the soft-porn of latte foam. Chevy: “stunt drivers” thing was kind of done already by Nissan earlier this year. Cadillac: let’s take on BMW on the positioning they’ve owned for more than 25 years. We know the creatives came out to play, but where was the CMO in all of these executions?

Clint Eastwood enlisted to do a tug-at-your-heartstrings-but-watch-out-cuz-I-can-also-kick-your-ass sendup for Chrysler. Okay, this is exactly the kind of thing Americans who are feeling patriotic and puffed up want to hear. And the spot is well done, and turns last year’s coming-out party into an extended affair. All good. But I think we’ve all come to expect more from Wieden + Kennedy than a reboot of the 1984 Hal Riney “Morning in America” classic.

VW also took the let’s-build-on-last-year strategy with “Dog Strikes Back,” a touching anthropomorphic vignette of a dog who’s lost his mojo. The dog can hardly chase a car anymore because he’s gotten too complacent. So he embarks on a disciplined workout regimen, resists the temptation of mom’s table scraps and gets back into fighting shape so he can hustle out the door and chase that flashy new VW Beetle down the road. Really good work from Deutsch. Nice little tag on the end to connect the dots to last year’s “Vader” spot for Passat. Another winner for 2012.

One thumb up to Hyundai for a number of reasons. They’re feeling their oats these days (and they should – their sales are killing,) so they decide to invest in some Super Bowl branding. The “cheetah” spot and the “think fast” spot (both from Innocean) weren’t feats of advertising genius, but they were solid entries into a pretty crowded field of automotive advertising. Compared to Toyota and Lexus, they were smarter. Not as funny as Honda’s “Ferris Bueller” or “Seinfeld,” but probably did more to educate viewers about the brand. And by the way, where was Ford, the company that bragged all year about not needing a bailout?

This article first appeared on Technorati.