Taco Bell’s Cool (but weird) World Series Breakfast Promotion

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If you’re following baseball, you know the New York Mets are in the world series (yay!) to face the Kansas City Royals, who are returning to the Big Show for the 2nd straight year. The games will air on Fox, who will be selling advertising at the average cost of $450,000 per 30-second spot. A far cry from the $3.5 million that the Super Bowl generates for the same airtime, but remember that the World Series has the potential to stretch out over 7 games. So advertisers are lining up in droves to get their brands in front of sports fans, and also to tie in promotions with the game.

One such marketer is Taco Bell, who is running a promotion called “Steal a Base, Steal a Breakfast.” The promotion parameters are as follows: if a base is stolen during games one or two, anyone can walk into a Taco Bell on Thursday, November 5th between 7:00 am and 11:00 am (in your local time zone) and receive a FREE A.M. Crunchwrap. If no player steals a base during those games, but a base is stolen in games three through seven, then the free offer will stand and be available on Tuesday, November 10th.

This is not the first time Taco Bell has run this promotion – it first ran in 2007, returned in 2008 and then once again in 2012.

But…why?

What does a Tex-Mex fast food chain, and in particular, their breakfast service, have to do with baseball and stolen bases? According to the press release issued by Taco Bell, Marisa Thalberg, the Chief Brand Engagement Officer, “we are encouraging the whole country to root for a stolen base in the Series – from either team – because the player who steals that first base will have thereby “stolen” a free breakfast, our A.M. Crunchwrap breakfast sandwich, for all of America.”

Okay. From a marketing standpoint, it’s always a good idea to piggyback off the momentum of a highly attended/highly viewed sporting event. No argument there. But why is Taco Bell doing THIS?

Well, for one, it’s a pure exposure/awareness play. They’ll run television ads throughout the world series promoting the promotion (that sounds funny,) and through a lot of reach and frequency, they’ll get viewers excited to watch for a stolen base. [To be clear, it’s highly unlikely that they’ll convince non-baseball-fans to tune in with any significance to “root” for a stolen base.] There will also be social media marketing run around the promotion (the hashtag is #StealABreakfast,) that will likely garner a bump in new fans/followers on their various social feeds.

Of course, this is a sales promotion, so they will likely also see a significant lift in their morning traffic on the day when the promotion runs – and most of that lift will be coming from visitors who are not typical Taco Bell customers. So it’s a sampling/trial play. The thinking is “if we can get a million new people walking in to a Taco Bell this one morning, we might be able to convert some percentage of them into return business.” Good solid marketing thinking.

I like this promotion on principle, but the details of it strike me as, well, weird. The “steal” theme is a bit of a stretch, and doesn’t really align the brand conceptually or contextually with the game for the long run. The “steal” is very much a “one-time” or at least relatively rare phenomenon. (Major League Baseball statistics show that the median number of stolen base ATTEMPTS per game, per team is .70.  That’s not a lot.  (Also note that Taco Bell has not run this promotion year in and year out…it hasn’t run for three years, so as far as the average consumer is concerned, it’s NEW.) I’d much rather align my brand for the long term with a concept that has lasting power, and maybe some appreciable repetition involved that continues to remind consumers of the brand.

As a rule, we don’t associate baseball with breakfast. (It’s an afternoon or evening game, in terms of general perception.) Generally, we don’t associate baseball with “southwestern” or “tex-Mex” food styles. (The National Hot Dog and Sausage Council (NHDSC) estimates that more than 30,000,000 hot dogs and sausages will have been sold in baseball stadiums alone this year.) And generally, we associate the word “stealing” with something bad or wrong, (in fairness, unless you contextualize it around the offensive game in baseball.)

So this promotion is offered by a Tex-Mex fast food restaurant that sells tacos and burritos, centered around a game that makes a good living selling tens of millions of hamburgers and hot dogs, is promoting breakfast during what will be all night games, is built around a phenomenon that happens rarely, and is associated with a word that we all perceptually agree is something wrong.  That’s why I find it a bit weird. Oh, and if no bases are stolen during the World Series, then, well, no hay desayuno gratis para usted, mis amigos.

Taco Bell has been on a downward slide in the recent period, (according to MarketWatch, its parent company Yum! Brands’ shares are down 18.6% over the past three months,) so it makes sense to do SOMETHING to draw attention to the brand.

And I think the brand will likely see some good numbers coming out of this promotion. But, based on the transiency, I’m not sure it will have the lasting effect they’re hoping for. The cost/benefit analysis will likely allow the marketing executives to keep their jobs for the next quarter, but then you’ll probably see the next “one-off” event/promotion thingy happening.

If you’re going to call attention to your brand with any kind of promotion, remember to do so in a fashion that bonds consumers to it for more than just a “quick hit” and that makes sense with your brand values and your category positioning. Think about alignments that have perennial value, and you’ll roll up fans and maybe even loyal customers for years to come.

Super Bowl 2013: Grins and Groans

Super Bowl 47 is in the books, and with it, so is another chapter in advertising history. Football fans got what they wanted – a very exciting game that came right down to the end, with strategy, comebacks and even a second half blackout to make it interesting.

Advertising fans, not so much. The advertising was generally blah. No real game-changers this year. Just a lot of bland messages delivered in neat packages. Not including a ZILLION CBS promos, there were nearly 70 commercial airings between the National Anthem and the final play of the game. So here are my GRINS and GROANS for Super Bowl 2013.

SINGLE GRINS:

M&M’s doing a funny riff on Meatloaf’s “I Would do Anything for Love”;
Oreo’s “Library” whisper-romp;
GoDaddy’s “don’t wait to register”;
Sodastream’s “bottle savers”;

DOUBLE GRIN:
I loved the Tide “Miracle Montana” spot. Well thought, well executed, and well played by the wife character (who happens to be a Ravens fan, duh) in the spot. Smartly executed. Would have loved to have seen it in the first half, though.

BIGGEST GRIN:
Has to go to Audi for its “prom” spot*. It was one of the very few spots that drew the viewer in with a real narrative tone and you couldn’t help but rooting for the main character. In the spot, we learn of a young man who is clearly depressed about having to go to the prom by himself. But Dad intervenes, throws him the keys to the new Audi, and the kid starts to feel his oats. He races a limo off the line at a traffic light; he parks in the principal’s spot at school, and he walks right up to the prom queen and plants the I’ve-loved-you-since-6th-grade kiss on her. But he pays for all that courage. The final scene: same boy, driving home, black eye: Best. Prom. Ever. The spot ends with the tagline “Bravery. It’s what defines us.” See it here:


* BUT WAIT. There’s an asterisk. Here’s a note on why Audi’s minute-long love story is not a perfect message, especially considering the mostly male 20-something audience. While I appreciate the courage it takes to finally let your feelings be known to the girl of your dreams, it does NOT excuse the behavior of this boy. Kissing a girl without her permission is simply NOT okay, (even if she secretly liked it.) I love seeing a hero, especially in advertising. But NOT at the expense of a young woman’s privacy and dignity. So it makes sense that he gets socked in the eye. But societal norms, or better judgment, or an ad agency that should have known better, should have PREVENTED that scene from happening, instead of him being punished by a jealous prom king boyfriend. If this spot were politically correct, he would have gone stag to the prom, exchanged some nervous glances with the prom queen, and then perhaps they could have met at the punch bowl for a MUTUAL confession of their affections. I would much rather see him drive home with her phone number scribbled on a napkin…the promise of a future rather than the finality of a blaze of glory. The promise is what most of us can relate to. The hope. The hope against hope. The what’s-next-in-this-crazy-story anticipation. And heck, I’d rather do all that waiting in a nice Audi. Too bad – they went Hollywood and did a less-than-perfect spot. But, gosh, it was still really, really good advertising – using storytelling wisely.

And now the GROANS.

The WTF GROAN: I just don’t even get it.
Ram’s “Paul Harvey/Farmer” spot. Wow, what a wonderful sentiment. Wow, what a terrible waste of money for a car marketer.

SLOW GROANS
Taco Bell’s “retirees’; a long way to go and too far-fetched for fast food
Beck’s Sapphire “singing fish”; NOT the bom-diggity it was intended to be
Mercedes “devil”; just seemed like a waste of talent, all those teases and airtime.

BIGGEST GROAN
GoDaddy’s “kiss” spot. Besides being gross, it (again) decided to denigrate women in the process of making a point about style and substance. UGH! At least throw us a curve ball and make Bar Rafaeli the IT girl. Jeez!

What did YOU think of the Super Bowl spots? I’d love to hear!

This article first appeared on Technorati.